FAQs

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

We proudly serve the pets Indianapolis, IN and beyond.

At Shelby Street Animal Clinic, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 317-787-5323 for any other concerns you might have about your pet.

What forms of payment do you accept?

We currently accept Debit, Credit (Visa, Mastercard, Discover), Checks, Cash, and CareCredit.

Do we offer payment plans?

We offer payment plans through CareCredit – they offer veterinary and pet financing to help keep your most cherished family members in top shape.

What kind of pets do you treat?

We treat dogs and cats.

Do I need an appointment?

Yes, you can book an appointment online or call or text us at 317-787-5323.

How do I book an appointment?

You can book an appointment online or by calling or texting us at 317-787-5323. Booking through PetDesk is coming soon!

What are the recommended vaccines for a dog?

Rabies and DHP are core vaccines that should be administered to all pets. Bordetella and influenza are recommended for mainly social dogs. Lyme is recommended for dogs outdoors, such as on hikes or parks. We also recommend Lepto for dogs that could come in contact with wild animals, even those that could come into your backyard, like raccoons and birds!

What vaccines are recommended for cats?

Rabies and FVRCP are core vaccines for all felines. For outdoor cats, we recommend FeLV.

Why should I spay or neuter my dog or cat?

There are a number of benefits to spaying/neutering. Some of these include decreasing overpopulation, limiting aggression, pyometra, roaming protecting, and cancer prevention.

What age should I spay or neuter my dog or cat?

We recommend spaying/neutering your pet at 3-6 months.

Should I give my dog monthly heartworm preventative?

Yes, we recommend administering heartworm preventative as mosquitos are common year-round. Intestinal parasites are also commonly found in the city, which can pose a threat to your pet.

Should I give my dog or cat a flea and tick preventative year-round?

Yes, fleas are common in our area, especially in an apartment setting. A tick can be encountered when hiking or frequently visiting the park.

How can I order food, medications, and preventatives for my pet?

You can order medications by calling or texting us at 317-787-5323, or request through PetDesk.